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Resolved

Degraded call quality in Europe

Sep 1, 2026 at 4:25am UTC
Affected services
Telephony connectivity

Resolved
Sep 1, 2026 at 5:42am UTC

Between 04:25 and 05:31 UTC on 1 September, calls in the Europe region were affected — outbound calls could fail to connect, and connected calls could have degraded audio and delayed responses.

A telephony component had reached a resource limit; capacity was restored at 05:42 UTC and call handling returned to normal immediately.

The Middle East region was not affected, and no customer data or configuration was affected.