Telephony connectivity
Reachability of the telephone network connection. Whether individual calls complete is reported separately.
100% uptime
Degraded call quality in Europe
Sep 01, 2026
30 days ago
60 days ago
90 days ago
Today
Workflow automation
Building, editing and running automations.
100% uptime 99.985% uptime 99.985% uptime
30 days ago
60 days ago
90 days ago
Today
Embedded widget
Delivery of the widget that loads on your own website.
100% uptime
30 days ago
60 days ago
90 days ago
Today
Post-call processing
Transcripts, recordings, call analysis and end-of-call reports.
99.989% uptime 99.994% uptime 99.994% uptime
30 days ago
60 days ago
90 days ago
Today
Knowledge base
Processing documents and sources so assistants can use them.
99.976% uptime 99.988% uptime 99.988% uptime
30 days ago
60 days ago
90 days ago
Today
Workflow run history
Searchable history of automation runs.
99.989% uptime 99.994% uptime 99.994% uptime
30 days ago
60 days ago
90 days ago
Today
Data exports
Preparing and delivering requested data exports.
99.988% uptime 99.994% uptime 99.994% uptime
30 days ago
60 days ago
90 days ago
Today